Tenants

  • When can I schedule a showing?

    Same day or next day in most cases. Contact us with the address and your preferred time — we'll confirm within a few hours. We schedule showings 7 days a week by appointment."

  • Who needs to fill out an application?

    Every adult 18+ who will be living in the home needs to submit a separate application. Applications can be completed online and usually take 10–15 minutes.

  • Do you run background checks?

    Yes. We run a standard credit check, rental history check, and background screening on every applicant. Application results are typically returned within 24–48 hours.

  • Do you require a security deposit?

    Yes, a security deposit is required at lease signing — but we offer flexible options. Ask us about splitting your deposit into installments so you can move in faster without the full amount up front.

  • How long is the lease term?

    Most of our San Diego and Las Vegas units lease on a 12-month term. Shorter terms may be available on select properties — just ask.

  • How quickly can I move in?

    Most approved applicants move in within 30 days, often sooner. If you need an even faster move-in, let us know — we'll show you what's immediately available.

  • What does the tenant portal do?

    Pay rent online, submit maintenance requests, view your lease, and message us directly — all from your phone or laptop.

  • Why should I rent with you?

    Because you're renting from the owner, not a management company. That means faster answers, flexible deposit plans, current move-in specials, and a real person on the other end of every message.

  • If something is broken, will you fix it?

    Yes. Submit a maintenance request through the tenant portal and we'll respond within 24 business hours. Urgent issues (water leaks, no heat, no AC) are usually handled same-day.

  • How often is rent due and how can I pay it?

    Rent is due on the 1st of every month. Pay online through the tenant portal via bank transfer or card — no checks, no cash, no surprises.

  • How do I access my Tenant Portal?

    You'll receive a portal invite email the day your lease is signed. Click the link, set a password, and you're in. Lost the email? Contact us and we'll resend it.